Implementation Consultant

Warrington, UK

An exciting role has emerged for an Implementation Consultant, where you will be a key member of the Technical team.

Taking full ownership of developing implementation plans for our Client’s by understanding their requirements. Working with an already established and growing Technical team the Implementation Consultant will be responsible for the delivery of best practice across the business.

Your Key Objectives & Responsibilities will include:

  • Understanding of System Interactions and Designs of System Architect
  • API understanding of REST & SOAP
  • Management through the full life cycle of Implementation
  • Develop and maintain relationships with our key clients and have a clear understanding of their needs
  • Develop and introduce clear communication channels
  • Work within agreed timeframes and budgets
  • Identify manage and action risk
  • Understanding of PCI compliance and being able to advice clients on best practice
  • Escalating issues appropriately and prioritising response
  • Develop strategies for the improvement of implementation process services and standards
  • Ascertain types of products and services required by clients
  • Willingness to Travel Domestically and Internationally
  • Conduct face to face meetings, telephone and mail communication with clients

Key Skills & Experience Required:

  • Confident and comfortable within in a Client facing environment
  • Able to produce quality process flow documentation
  • Organised approach to workload with demonstrable skill
  • Ability to work to deadlines
  • Ability to work with Client 3rd Parties
  • Excellent presentation and interpersonal skills
  • A good level of technical understanding
  • Comfortable and Confident in answering technical questions
  • Comfortable with training
  • Exposure to SQL Server 2008
  • Ideally knowledge of PCI, training will be given
  • Ideally knowledge of Angular.JS
  • Updating and input into client facing documentation
  • Data import knowledge an advantage
  • Ideally knowledge of Angular.JS

With offices throughout the Americas, Europe, Middle East and Asia Pacific, we have an impressive track record of maximising customer lifetime value. Our clients include Sky, Daily Mail, Specsavers, and many more.

From our sales team to development team, project managers to support engineers – everyone at MPP Global takes pride in what they do, and we are all driven to help achieve the company’s vision and goals. We pride ourselves in being passionate, innovative, open and honest, and putting our clients first.

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