BSkyB Renews Payments And Packaging Contract With MPP Global
MPP Global is pleased to announce that it has renewed its payments and packaging contract with Sky for a further 3 years. The contract, which had run for 2 years, provides Sky with a wealth of online payment capabilities for its Sky Player and GO!VIEW (a joint venture with Sony Computer Entertainment Europe) online video and download services. It also provides payment capability to an expanding number of services and applications on Sky’s online portal, Sky.com.
The eCommerce service provides Sky with credit and debit card processing as well as a number of important auxiliary features. Hosted by MPP Global, those additional features include recurring payments and subscriptions, micropayments for low-value products, incentives and loyalty based applications and a complete account management area where Sky users can self-manage their payment account.
The entire service is backed up by comprehensive back office software which enables Sky’s staff to manage the system, to carry out customer support via its customer contact services, and to ensure appropriate data capture and business reporting.
Neil Martin, Corporate Development Director at Sky, said: “The reliability of MPP Global’s platform and the high level of service and support has led us to extend our relationship with them. We look forward to broadening our payments platform across other Sky properties so that our customers have an easy to use payments mechanism across all the innovative online services we offer.”
Paul Johnson, Business Development Director at MPP Global, said: “Naturally we are delighted that the products and capability we provide to Sky are to be used for another 3 years and that they are to be extended into new areas. We work hard for Sky, as we do all our clients, and so are thrilled by Sky’s appreciation of the day-to-day support we provide and for being viewed as such an important partner to them.”