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Retention & Recovery
Published on 09/10/2020Minimise subscription churn and protect against reduced customer lifetime value. We offer a range of tools to drastically reduce involuntary churn, increase payment success and improve overall retention. Key Benefits:
- Reduce involuntary churn by more than 90%
- Minimise loss of business due to outdated payment details
- Increase subscriber retention and improve win-back rates
- Optimise recurring billing and increase likelihood of renewals
What this fact sheet includes
Payment Optimisation Windows
Present renewal payments at optimal days and times on a per-country basis to increase transaction approval rates by more than 50%.
Early Pre-renewal Authorisation
Attempt authorisation before renewal to provide a window of opportunity to send communications or update payment details.