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eSuite for Memberships & Services
Membership Management, SaaS Billing & Service Subscriptions Software
Membership Management, Service Plan & SaaS Subscription Management Software
With 20 years experience in the media industry, MPP Global’s eSuite is an agile and feature-rich platform designed to be easily configured to any service, product and business model. eSuite empowers enterprise-level membership- and service-based businesses to provide world-class subscriber management.
Providing more than 50 payment methods in 160 currencies and PCI-DSS Level 1 compliance, eSuite is highly scalable and designed to reduce friction at every step of the journey whilst providing an omnichannel user experience.
Automate access to member-only content and create different levels of packages to suit each of your audiences, and work out the pricing models that work for you. eSuite enables you to acquire more members with incentives such as trials and promo codes. Our GDPR compliant self-service area enables you to give members more control of their account and keep their eWallet and details up to date.
Our plug’n’play user journey application “Darwin” is a ready-made SDK that provides complete front-end checkout and self-care journeys out-of-the-box. The SDK can be embedded easily into your website to give your customers instant access to your products and subscriptions within a matter of minutes along with an extensive suite of API’s for custom integrations.
Refine the entitlements of a visitor based on configurable criteria and business rules. We provide you with centralised ‘decisioning’, visitor authentication and authorisation. Access control enables you to manage who can enter your site and what they can access.
Built for Membership & Services Subscriptions
World-class Subscriber Management & Billing Technology to Easily Configure Bespoke Subscription Models Suited to Your Members, Products & Services.
Acquire new memberships
Maximize customer acquisition and conversion and make it easy for visitors to sign up and become a member by leveraging social sign on. Incentivise and launch promotion codes & trial periods in real-time. Put together unique and personalized bundles on the fly, and offer freemium models or personalised paid packages. Sign up groups or individuals. Grant entitlements to content and features, build paywalls and more.
World-class billing & payments technology
Gain and retain more customers with our seamless transaction and billing, providing PCI-DSS Level 1 compliance. Process any payment type, method or currency. Go beyond direct debits and card payments with non-traditional payment types, such as native app billing or carrier billing. Improve your customer experience and provide one-click payments, and eWallets. Build any revenue schedule you wish from one-off purchases to day passes, weekly, monthly, annually and more.
Delight your members
Provide a fast and frictionless customer experience by offering social sign-on. Empower your subscribers to manage their own accounts using eSuite to offer cooling off periods, subscription holidays, self-care & self-service to upgrade and downgrade account to maximize customer lifetime value and reduce the strain on your customer service teams.
Maximise long-term memberships
Maximize membership and service retention with world-class churn prevention technology and predictive churn algorithms. Reduce membership cancellations with the functionality to reduce involuntary churn by configuring retry rules, suppression windows, card updater schema, grace periods and more. Increase long-term memberships with loyalty credits.
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eSuite was the clear choice for our new subscription management platform. MPP Global’s team of experts understood our objectives from the outset and demonstrated their ability to meet our project goals throughout the preliminary workshops. This is a project of huge strategic importance for us, and we know we are in safe hands with the MPP Global team.
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