eSuite for Sport

Sports Fan Acquisition, Retention, OTT & CRM Software

Maximize OTT Video Revenues & Optimize Fan Engagement Initiatives

Manage the entire lifecycle of your fan base using eSuite to develop direct-to-fan revenues and compelling strategies to engage, convert and retain your fans.

Whether you’re looking to extend current sports OTT video functionality or create a wider engagement strategy across all your online and offline products, eSuite will centralize and support any business model to aid you in achieving your objectives.

Offer your fans the ability to choose their own bundles of products & services across all your offerings using eSuite’s cart functionality, delighting them with digital content (e.g. subscriptions, passes, memberships, highlights, premium content, etc) and physical products (e.g. merchandise, tickets, hospitality, membership packs, stadium tours, etc) in a single cart, all within a centralized account and payment wallet.

With eSuite you can instantly unlock rich flexibility for video content with our new Broadcast Schedules. Get to market within a matter of weeks with an out-of-the-box SDK, to implement fan-facing journeys and start quickly processing payments with the reassurance that MPP Global retains PCI-DSS Level 1 compliance.

Solutions for Sport

Optimize fan engagement initiatives with innovative cloud technology for the sports industry

Fan Lifecycle Management

Centralize disparate apps and platforms, and bring your entire fan lifecycle under one roof with eSuite’s extensive fan-management functionality. Acquire, manage and retain your fans from the instant they start to engage. eSuite supports any business model to grow direct fan revenues from video, content, tickets or merchandise in a single, centralized platform.

Subscription Management & Billing

Seamlessly launch and manage subscriptions & products in minutes. Clearly define everything from pricing, lock-in periods to currency, contract lengths and trial periods. Centralize your eCommerce, data and back-office management. Gain access to configurable and automated reports, offering relevant stakeholders insight into subscription performance and revenues figures.

Fan Relationship & Identity Management

Develop a single view of your fan base across all platforms with insight into value, behavior and consumption history. Enable customer support teams to perform actions such as refund, logging cases or amending details. Give fans complete control and a more streamlined front-end experience with self-care pages and reduce barriers to entry with Single and Social Sign-on.

Video Metering

Convert your anonymous fans into paying subscribers by leveraging video metering technology. Implement content access rules such as free-to-air to retain wider fan engagement, registered access to build data or paywalls to generate revenue. Create conditions and consequences in an easy-to-use drag & drop interface, enabling to you build, launch, test and refine various scenarios within minutes.

Fan Conversion Tools

Optimize conversions with more options to purchase subscriptions or passes. Configure complex custom broadcast schedules to launch match day, weekend or club-specific passes. Create interactive journeys, automated promotions & voucher codes to accelerate take-up, reward loyalty and win back fans. Gain valuable insight with real-time dashboard analytics and marketing-led reports.

Fan Retention & Win-back

Protect revenues using machine learning to predict churn, enabling you to effectively segment and incentivize. Create personalized marketing campaigns and cancellation flows to maximize retention and minimize involuntary churn through card cancellation or renewals with market-leading automatic card updating technology and advanced retry rules.

Built for Sport

An End-to-end Platform Built for Sport & Video

Sports Clubs

Create a unified solution for a fragmented audience using Single Sign-On across all video, membership, hospitality, ticket, merchandise and mobile areas with easy-to-integrate registration, subscription and authentication services.

Sports OTT Providers

MPP Global is a subscriber management & billing specialist for OTT. Rapidly launch or enhance your OTT service with a tailored cloud platform that accelerates conversions, minimizes churn and provides personalized experiences for fans. All whilst offering a single view across all devices.

Federations / Associations

Advanced identity and fan relationship management tools enable a seamless registration journey consistent with your brand, look and feel. Streamline the authentication process with Single and Social Sign-On and gain detailed fan insights across all platforms.

Global Sport Brands

Maximize your brand reach, the value of your rights and collect revenues from your fan base in any currency, any payment type and method, anywhere in the world.

See How We Helped
'Racing Post'

Publishers are taking note of the changes to the industry as print plateaus, with 27% of publishers planning to invest most heavily in digital memberships and paywalls in 2017. Racing Post, the UK and...

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This project enables Racing Post to make that next step towards truly innovative digital service strategies. Leveraging eSuite, Racing Post can better understand who our customers are and their usage habits, have the necessary tools to increase acquisition and most importantly reduce churn.

James De Wesselow Head of Subscriptions, Racing Post

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