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eSuite
Subscriber Management & Billing Software
The world’s smartest subscriber management & billing platform to acquire, monetise and optimise digital & physical subscriptions, all under one roof.
Discover the Benefits
Technology to Take You Forward, Cost-Effectively
Take only the modules you require and maximise your ROI with our flexible pricing model. Quickly benefit from economies of scale and retain more revenue as your digital business grows.
Get To Market Quickly
Deploy physical & digital products, subscriptions and bundles in real-time. Empower your marketers to instantly create new products, offers, trials & incentives, whilst launching a range of customer checkout & self-care journeys in minutes using the eSuite SDK. Our open platform and extensive range of APIs accelerate deployment and simplify integration, saving valuable time and money.
Personalise Experiences & Optimise Revenues
Optimise subscriber acquisition and retention strategies and increase the likelihood of conversion by dynamically personalising the subscriber journey. Maximise revenues & subscriber engagement with intent-based offers & promotions. Create multiple touch-points that recommend the right products & promotions, to the right person, at the right time. Configure with an easy-to-use front-end that requires no tech support to launch, modify or optimise.
Unlock Greater Subscription Agility
Offer more packages to your subscribers with Issue Scheduling. Monetise premium content by launching time or event-based passes, or define recurring distribution schedules for physical products.
Streamline your Subscriber Experience
Engage and retain more subscribers by empowering them to easily amend their own subscriptions, manage their devices, configure their own delivery calendars, amend payment & personal details and amend holidays directly via self-care journeys; cutting down support overheads.
Enable Paid Content Strategies
eSuite supports all business models, including both offline and digital content strategies. Empower your business with the technology, processes, data management and tools necessary to test new business models and refine product offers to increase engagement and acquisition.
Support Your Internationalisation Strategy
Scale your business globally by offering localised subscriptions in any country, currency, language, tax code, format & frequency.Platform Modules
Develop Quickly, Using the Services you Need
A Robust Platform
Superior Not Just in Features, but Also in:
Fears over security and complexity are holding some companies back from truly embracing cloud technologies, but there are significant cost and efficiency gains that cannot be ignored.
We adopt best practice ISO standards and are certified to PCI-DSS Level 1 standards, the highest and strongest set of regulations which govern eCommerce companies. We are audited every year by two independent auditors to ensure our ongoing commitment to security is robust. Many of our clients also have their own security standards against which we must comply.
The process of gaining and managing PCI compliance is very time consuming and expensive. Your PCI-DSS obligations are drastically reduced, saving your business a substantial amount in resource costs and time.
Businesses need to do more with less, and that’s what the cloud is all about. It’s on-demand, always available and enables rapid setup with little capital expense. Cloud services provide fast, highly scalable expansion on-demand and at a fraction of the traditional on-premise costs. With our cloud technology, small and midsize businesses can compete with enterprise business on an equal footing. None of our clients need to worry about technical debt again.
Cloud technology isn’t a commodity; it’s a strategic resource. We will work with you to figure out what you need, how to deploy services and where your company will benefit most.
Server-Side SOAP & RESTful APIs
eSuite offers an extremely rich API library (SDK) with tiered levels of access for interaction between our core platform and your applications. Our server-side API library enables you to process a range of complex registration, entitlement and payment transactions and can be integrated directly to your individual specifications.
Client-side JSON APIs
Our state-of-the-art JSON framework provides a JavaScript library of client-side APIs, enabling you to design, build and host customer registration and payment journeys on your own domains whilst remaining PCI compliant since the JSON APIs connect directly to our secure data centres.
Our open JSON, RESTful and SOAP APIs help integrate eSuite into your CMS, data warehouse or financial systems. Regardless of what infrastructure you are currently using, we can easily plug into your technology architecture and help get your business set-up, modernised or fine-tuned.
We ensure that all transitions from incumbent providers are smooth and hassle free. With the right insight and support from us, the longer-term gains of simplified platforms and processes make for a more manageable day-to-day running of your business.
Our core platform has been architected from the ground up to automatically scale to massive volumes.
The eSuite Academy helps you and your team to get the most out of eSuite with a rich library of training videos, online courses and certifications. Grow your subscription business revenues faster and upskill your eSuite users with hands-on experience they need to fulfil any technical request or subscription model.
Documentation
A rich support centre, developer documentation and API library equip your team with all the information they need to hit the ground running and grow revenues faster.
Professional Services
eSuite is simple and easy to deploy. Start Smart is a professional service package which enables your business to learn about our technology so you can quickly and confidently integrate eSuite modules, SDK and APIs. Our Implementation Consultants help you co-ordinate people, processes and technology in order to achieve maximum impact. Your Integration Consultant will provide you with an overview of eSuite, API training sessions, business process reviews, integration design, data migration and Q&A sessions.
See How We Helped
'Racing Post'
Publishers are taking note of the changes to the industry as print plateaus, with 27% of publishers planning to invest most heavily in digital memberships and paywalls in 2017. Racing Post, the UK and...
This project enables Racing Post to make that next step towards truly innovative digital service strategies. Leveraging eSuite, Racing Post can better understand who our customers are and their usage habits, have the necessary tools to increase acquisition and most importantly reduce churn.
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